{"id":35068,"date":"2024-03-31T17:21:58","date_gmt":"2024-03-31T16:21:58","guid":{"rendered":"https:\/\/holzply.com\/?page_id=35068"},"modified":"2024-03-31T17:23:16","modified_gmt":"2024-03-31T16:23:16","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/holzply.com\/de\/return-policy\/","title":{"rendered":"R\u00fcckgabepolitik"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"35068\" class=\"elementor elementor-35068\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cfea204 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"cfea204\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bcc5eb2 sc_inner_width_none sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"bcc5eb2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58a682c sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"58a682c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><b>Benachrichtigen Sie uns<\/b><\/p><p class=\"p2\">Wenn Ihre Bestellung bei HolzPly in irgendeiner Weise von den beim Kauf vereinbarten Spezifikationen abweicht, stehen wir zu 100% hinter unserer Garantiepolitik. Wir schicken unseren Spediteur, um das defekte Sperrholz abzuholen, und bieten Ihnen zwei unkomplizierte Optionen: einen schnellen und kostenlosen Ersatz oder eine vollst\u00e4ndige R\u00fcckerstattung.<\/p><p class=\"p2\">Um eine genaue und effiziente Bearbeitung der Antr\u00e4ge zu gew\u00e4hrleisten, m\u00fcssen die schriftlichen Meldungen folgende Angaben enthalten:<\/p><ul class=\"ul1\"><li class=\"li3\">- Gesamtzahl der St\u00fccke und\/oder Kisten, die Gegenstand der Reklamation sind, sowie eine ausf\u00fchrliche und detaillierte Erl\u00e4uterung der Gr\u00fcnde f\u00fcr die Reklamation.<\/li><li class=\"li3\">- Best\u00e4tigung des spezifischen Lastwagens, Containers oder Stapels, auf dem das betreffende Material transportiert wurde, einschlie\u00dflich relevanter Referenzen wie Lkw-Freigabenummer, Containernummer und\/oder Konnossementnummer.<\/li><li class=\"li3\">- Best\u00e4tigen Sie den Lkw\/Container, mit dem das beanstandete Material geliefert wurde, einschlie\u00dflich der Lkw-Freigabenummer, der Containernummer und\/oder der Konnossementnummer.<\/li><li class=\"li3\">- Legen Sie digitale Bilder des beanstandeten Materials vor. Diese Fotos sollten alle M\u00e4ngel effektiv erfassen und eindeutige Identifikationsmerkmale enthalten, die das Produkt mit HolzPly in Verbindung bringen. Solche Erkennungszeichen k\u00f6nnen z. B. Markierungen auf den Kisten, Stempel an den Ecken der einzelnen Sperrholzplatten und\/oder andere gesch\u00fctzte Markierungen sein, die HolzPly zugeordnet werden k\u00f6nnen.<\/li><\/ul><p class=\"p1\"><b>Sperrholz neu verpacken <\/b><\/p><p class=\"p2\"><span class=\"s1\"><br \/><\/span>Der Kunde ist daf\u00fcr verantwortlich, das Material wieder so zu verpacken, dass es dem Originalzustand m\u00f6glichst nahe kommt:<\/p><ul class=\"ul1\"><li class=\"li3\">- Vergewissern Sie sich, dass die Anzahl der St\u00fccke pro Kiste mit der Anzahl bei der Lieferung \u00fcbereinstimmt.<\/li><li class=\"li3\">- Stapeln Sie die Teile ordentlich und rechtwinklig in der neu verpackten Kiste.<\/li><li class=\"li3\">- Verwenden Sie das urspr\u00fcngliche Verpackungsmaterial in den neu verpackten Kisten, wann immer es m\u00f6glich ist.<\/li><li class=\"li3\">- Legen Sie die Kufen wieder so unter die Kisten, wie sie bei der Ankunft der Kisten waren.<\/li><li class=\"li3\">- Bringen Sie die B\u00e4nder sorgf\u00e4ltig an und sichern Sie sie f\u00fcr einen sicheren Transport.<\/li><\/ul><p class=\"p2\">Und das war's. Kein Kleingedrucktes, keine zus\u00e4tzlichen Anfragen. <br \/><br \/>F\u00fcr weitere Informationen zu unserer Produktqualit\u00e4tspolitik, <a href=\"\/de\/contact-us\/\"><span class=\"s2\">Kontaktieren Sie uns<\/span><\/a><span class=\"s3\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Notify us If your order from HolzPly deviates in any manner from the specifications agreed upon during your purchase, we stand 100% behind our guarantee policy. We will dispatch our&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return policy - Holzply<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/holzply.com\/de\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - Holzply\" \/>\n<meta property=\"og:description\" content=\"Notify us If your order from HolzPly deviates in any manner from the specifications agreed upon during your purchase, we stand 100% behind our guarantee policy. We will dispatch our&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/holzply.com\/de\/return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Holzply\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-31T16:23:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/holzply.com\/return-policy\/\",\"url\":\"https:\/\/holzply.com\/return-policy\/\",\"name\":\"Return policy - Holzply\",\"isPartOf\":{\"@id\":\"https:\/\/holzply.com\/#website\"},\"datePublished\":\"2024-03-31T16:21:58+00:00\",\"dateModified\":\"2024-03-31T16:23:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/holzply.com\/return-policy\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/holzply.com\/return-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/holzply.com\/return-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/holzply.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/holzply.com\/#website\",\"url\":\"https:\/\/holzply.com\/\",\"name\":\"Holzply\",\"description\":\"Nature\u2019s Elegance\",\"publisher\":{\"@id\":\"https:\/\/holzply.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/holzply.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/holzply.com\/#organization\",\"name\":\"Holzply\",\"url\":\"https:\/\/holzply.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/holzply.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/holzply.com\/wp-content\/uploads\/2024\/04\/cropped-HolzPly-logo-3-1.png\",\"contentUrl\":\"https:\/\/holzply.com\/wp-content\/uploads\/2024\/04\/cropped-HolzPly-logo-3-1.png\",\"width\":512,\"height\":512,\"caption\":\"Holzply\"},\"image\":{\"@id\":\"https:\/\/holzply.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Return policy - Holzply","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/holzply.com\/de\/return-policy\/","og_locale":"de_DE","og_type":"article","og_title":"Return policy - Holzply","og_description":"Notify us If your order from HolzPly deviates in any manner from the specifications agreed upon during your purchase, we stand 100% behind our guarantee policy. We will dispatch our&hellip;","og_url":"https:\/\/holzply.com\/de\/return-policy\/","og_site_name":"Holzply","article_modified_time":"2024-03-31T16:23:16+00:00","twitter_card":"summary_large_image","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/holzply.com\/return-policy\/","url":"https:\/\/holzply.com\/return-policy\/","name":"Return policy - Holzply","isPartOf":{"@id":"https:\/\/holzply.com\/#website"},"datePublished":"2024-03-31T16:21:58+00:00","dateModified":"2024-03-31T16:23:16+00:00","breadcrumb":{"@id":"https:\/\/holzply.com\/return-policy\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/holzply.com\/return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/holzply.com\/return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/holzply.com\/"},{"@type":"ListItem","position":2,"name":"Return policy"}]},{"@type":"WebSite","@id":"https:\/\/holzply.com\/#website","url":"https:\/\/holzply.com\/","name":"Holzply","description":"Nature\u2019s Elegance","publisher":{"@id":"https:\/\/holzply.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/holzply.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/holzply.com\/#organization","name":"Holzply","url":"https:\/\/holzply.com\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/holzply.com\/#\/schema\/logo\/image\/","url":"https:\/\/holzply.com\/wp-content\/uploads\/2024\/04\/cropped-HolzPly-logo-3-1.png","contentUrl":"https:\/\/holzply.com\/wp-content\/uploads\/2024\/04\/cropped-HolzPly-logo-3-1.png","width":512,"height":512,"caption":"Holzply"},"image":{"@id":"https:\/\/holzply.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/pages\/35068"}],"collection":[{"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/comments?post=35068"}],"version-history":[{"count":4,"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/pages\/35068\/revisions"}],"predecessor-version":[{"id":35072,"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/pages\/35068\/revisions\/35072"}],"wp:attachment":[{"href":"https:\/\/holzply.com\/de\/wp-json\/wp\/v2\/media?parent=35068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}